> For the complete documentation index, see [llms.txt](https://docs.tiny.plus/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tiny.plus/guides/integrations/relationship-capture.md).

# Relationship capture

tiny+ learns who in your firm corresponds with which contacts, and when, from the headers of your mail. Nothing to log; subjects and bodies never read.

{% hint style="success" %}
This is a Pro plan feature. Each person turns it on for their own mailbox.
{% endhint %}

Relationship capture reads the headers of your inbox and sent items (who a message was from and to, and when), matches the addresses to the contacts in tiny+, and records that you corresponded with them. Everything that already depends on knowing who knows whom then works without anyone logging anything: who knows a contact, when a company was last in touch, company health, Client Coverage, relationship plan follow-ups and Ask.

It reads only headers. The subject, the body, attachments and previews are never fetched, and nothing about a message is stored but the date, the direction, the contact it matched and a hash in place of its id. The full text is in [Connecting Microsoft 365](/guides/integrations/office-365.md#before-you-connect).

## Turning it on

Connect your account first ([Connecting Microsoft 365](/guides/integrations/office-365.md)). Then on **My Settings > Microsoft 365**, switch on **Capture who I correspond with** in the Relationship capture card. The first run reads the last twelve months of your inbox and sent items, in the background, and from then on it runs every hour and whenever Microsoft tells tiny+ a message arrived.

If you connected before capture existed, the switch is not available until you reconnect once: the older sign-in didn't include reading mail headers. The screen says so and offers **Reconnect**.

## What you control

Under the switch:

* **Start from**: messages before this day are left alone. Empty means the last twelve months.
* **Skip these dates**: a range to leave out, such as leave, or a matter you'd rather keep out.
* **Skip these addresses** and **Skip these domains**: senders and firms never to capture. Your own firm's addresses are never captured in any case, and nothing is recorded for anyone who isn't already a contact in tiny+.
* **Forget everything captured from my mailbox**: removes every record capture made from your mailbox. Nothing else changes. If capture is still on, it starts again from your start date.

Everything saves as you change it.

## Suggested contacts

Under the settings, the card lists the firms you corresponded with this month who aren't in tiny+, by their email domain, with how many messages went each way. Names are not captured, so add the person by hand or from the [Outlook Add-in](/guides/integrations/outlook-add-in.md), which also shows your firm's history with each sender while you read.

## What it unlocks

* **Known by**, on a contact's and a company's page, gains the people who correspond with them, marked *Corresponds with* so you can tell them from a relationship someone set by hand. Beside each name is when they last corresponded.
* **Last contact and health** count correspondence as contact, for every company and not only those on a plan.
* **Relationship plans** offer a captured email as a follow-up the plan can log.
* **Ask** understands "who can introduce me to Lendlease" and "which clients has nobody emailed since July".

Nothing captured is shown to anyone who could not already see the contact, and nobody sees what was said.

## For administrators

Account admins can purge everything capture recorded from a person's mailbox, for someone who has left or who asks, from **Account Settings > Microsoft 365**. Records older than 24 months are removed every night.