> For the complete documentation index, see [llms.txt](https://docs.tiny.plus/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tiny.plus/guides/getting-started/setting-up-categories.md).

# Setting up categories and tags

Sort your projects, companies and contacts into logical groups with Categories and Tags.

## What are Categories and Tags?

Categories are how your team classifies records. A category is a named collection of tags that people pick from: a category called `Sector` might hold the tags `Health`, `Education`, `Commercial` and `Residential`.

A category applies to the kinds of record you choose. `Sector` might apply to projects and companies, `Client Type` to companies and contacts, and `Managing Office` to all three. On each of those records the category appears as a field on the form and on the page, and in the list menus as a filter.

Once your records are tagged, you can filter any list by a tag, group a [table report](/guides/reports/table-reports.md) by one, chart your fees by sector, split the [built-in reports](/guides/reports/built-in-reports.md) by one, and count wins and enquiries by one in your [scheduled reports](/guides/reports/scheduled-reports.md).

## The Categories + Tags screen

{% hint style="info" %}
You must be an Account Admin to set up categories and tags.
{% endhint %}

Navigate to [**Account Settings -> Categories + Tags**](https://crm.tiny.plus/account/collections). Your categories are listed on the left, each with how many tags it has and which record types it applies to. Type in **Find a category** or choose a record type to narrow the list. Click a category to open it on the right.

<figure><img src="https://1957838173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnoXYnzHXoSKmkXmIHw%2Fuploads%2Fgit-blob-e73daf10abe5aa228a6d41b3282ff5f3d302cbfe%2Fcategories-screen.png?alt=media" alt="Categories + Tags: the categories listed on the left, and Client Type open on the right with its tags and settings" width="979"><figcaption></figcaption></figure>

Everything on this screen saves as you change it. There is no save button; the status beside the category's name says **Saving…** and then **Saved**.

## Creating a category

1. Click **New category** at the bottom of the list.
2. Type the name, such as *Sector*.
3. Under **Applies to**, tick the record types it should be set on. Projects is ticked to begin with.
4. Click **Create**.

<figure><img src="https://1957838173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnoXYnzHXoSKmkXmIHw%2Fuploads%2Fgit-blob-abe17ba94e0514b9de05e009058aad185b1b87fe%2Fcategories-new.png?alt=media" alt="The New category box: a name, which record types it applies to, and Create" width="324"><figcaption></figcaption></figure>

The new category opens on the right with no tags yet. It starts with **Show in menus** and **Reportable** on, and **Allow several tags** off.

## Adding tags

The **Tags** card lists the choices your team picks from.

* To add one, type its name into **New tag** and click **Add tag**. New tags go to the bottom of the list.
* To add many at once, click **Paste a list…** and paste from Word, Excel or anywhere else, one tag to a line. Bullets, numbering and extra spaces are taken off, and a name already in the category is skipped. The preview shows what will be added before you click **Add N tags**. Up to 200 tags go in at a time.
* Drag a tag by its grip to reorder, or click **Sort A to Z**.
* Click a tag's name to rename it, or the line under it to add a **description**, which people see when they're choosing a tag.
* Click a tag's colour swatch to change its colour.

<figure><img src="https://1957838173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnoXYnzHXoSKmkXmIHw%2Fuploads%2Fgit-blob-adfe21ecd45a94ca4b16cfdf426ae553b5d8bed8%2Fcategories-tags.png?alt=media" alt="The Tags card: each tag with its colour, description and how many records carry it, and a New tag box underneath" width="655"><figcaption></figcaption></figure>

Each tag shows how many records carry it. Click the count to open the tag and see those records.

### Merging and deleting tags

Click **Merge or delete…** to tick tags. Choose which one to **Merge into** and click **Merge**: the records carrying the other tags get the one you chose, and the others are deleted. **Delete selected** removes the ticked tags from every record that carries them. Tags can only be merged within their own category.

To delete a single tag, click the × at the end of its row. tiny+ tells you how many records will lose it before it goes.

## A category's settings

The **Settings** card under the tags has:

| Setting                   | What it does                                                                                                                                               |
| ------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Applies to**            | The record types the category can be set on. It appears on their forms and pages as a field. At least one is needed.                                       |
| **Allow several tags**    | A record can carry more than one tag from this category. Off, choosing a tag replaces the one before. Several suits *Sector*; one suits *Managing Office*. |
| **Show in menus**         | The category is offered as a filter in the list menus of the record types it applies to.                                                                   |
| **Reportable**            | The category is available for grouping and filtering in the built-in and scheduled reports.                                                                |
| **Required**              | At least one tag has to be chosen when a record is added or edited.                                                                                        |
| **How the tag is picked** | When one tag is allowed: a dropdown list, or every tag shown with its description.                                                                         |
| **Colour**                | New tags take this colour, and changing it recolours every tag in the category. With no colour set, each tag keeps its own. Charts use these colours.      |

<figure><img src="https://1957838173-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-LnoXYnzHXoSKmkXmIHw%2Fuploads%2Fgit-blob-74b8fc50ab6a44ed0881c4584d0ed4fb21e1a990%2Fcategories-settings.png?alt=media" alt="The Settings card: Applies to, Allow several tags, Show in menus, Reportable, Required, how the tag is picked, and the colour" width="655"><figcaption></figcaption></figure>

**Delete this category** removes it and its tags. The records keep everything else.

A category marked **Synced with Synergy** mirrors a Synergy field: make the same change in Synergy, because changes here aren't sent back. One marked **Locked** was set up with tiny+ support; talk to us before changing it.

## Importing tags

If your spreadsheets already have a column for a category, set the category up here first, then match the column to it during an [import](/guides/getting-started/importing-your-content.md). Several tags in one cell are separated by semicolons.

## Examples

Looking for ideas? Here are some commonly used categories.

| Category        | Tags                                           | Applies to                    |
| --------------- | ---------------------------------------------- | ----------------------------- |
| Managing Office | Sydney, London, New York                       | Projects, Companies, Contacts |
| Client Type     | Developer, Owner Operator, Builder, Government | Companies, Contacts           |
| Service Type    | Architecture, Urban Design, Interior Design    | Projects, Companies           |
| Market Sector   | Aged Care, Commercial, Education, Residential  | Projects, Companies, Contacts |
| Priority        | High, Medium, Low                              | Projects, Contacts            |
| Region          | North-East, South, West                        | Projects, Companies, Contacts |
